Privacy policy

Account data. When you sign up we collect your name, work email, company name, and the settings you choose for your agent. Authentication is handled by WorkOS; we never see or store your password.

Billing data. Payments are processed by Stripe. We store your subscription status and invoice history, not your card details.

Data processed on your behalf. When you connect a CRM or messaging workspace, your agent reads and writes the records you point it at — prospect and contact information, enrichment results, and the messages you exchange with it. We process this data solely to provide the service to you; we do not sell it, use it to train models, or share it across customer tenants. Each customer runs in an isolated tenant.

Usage data. We keep operational logs (requests, errors, credit consumption) to run and secure the service. Our website analytics are cookieless.

We rely on a small set of subprocessors to run SuperSeller: Vercel (hosting), Neon (database), Stripe (payments), WorkOS (authentication), Resend (transactional email), Anthropic (AI model processing), Slack (only if you connect your own workspace), and the data-enrichment providers your plan includes. Each processes data only as needed to provide its function.

We keep your data for as long as your account is active. If you cancel, we delete your tenant's data within 30 days of the end of your final billing period, except records we must keep for tax or legal purposes. You can request deletion sooner at any time.

You can request a copy, correction, or deletion of your personal data at any time by emailing hello@superselleragent.com. We respond to verified requests within 30 days.

If this policy changes materially, we will note it here with a new effective date and notify active customers by email.